Privacy policy

 

Last Updated: [30/06/2026]

Welcome to [Softijo]. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment-related information (processed securely through third-party payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on our website

  • Referral source

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal obligations

  • Send promotional emails and marketing communications (only where permitted)

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used to:

  • Remember user preferences

  • Keep products in your shopping cart

  • Analyze website traffic and performance

  • Improve website security

  • Deliver relevant advertisements and marketing content

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • Website analytics providers

  • Marketing and advertising platforms

  • Customer support tools

These providers may access information only as necessary to perform services on our behalf and are expected to maintain appropriate privacy and security standards.

Please note that third-party websites and services have their own privacy policies, and we encourage you to review them separately.

5. Payment Security

We do not store complete credit card, debit card, or banking information on our servers.

Payments are processed through secure third-party payment providers that use industry-standard encryption and security measures to protect your financial information.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information from:

  • Unauthorized access

  • Disclosure

  • Misuse

  • Loss

  • Alteration

  • Destruction

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

When information is no longer required, we will securely delete or anonymize it where reasonably possible.

8. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request details regarding how your information is used

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: [Mama Cart]

Customer Support Email: [prasanjeetmajhi408@gmail.com]

Business Email: [prasanjeetbusiness@gmail.com]

Website: [https://arclothes-store.myshopify.com]

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.